FAQ

FAQ

WHAT ARE THE DELIVERY COSTS?

For FRANCE:

Shipping costs are €7.00 for home delivery via Colissimo or €4.50 for delivery to a relay point.

FREE DELIVERY on orders over €100

For EUROPE:

Shipping costs are €22.00 (Standard delivery)

FREE DELIVERY on orders over €130.

WHAT ARE THE DELIVERY TIMES?

For FRANCE : 10 to 15 business days

For EUROPE : 15 to 20 business days

HOW DO I TRACK MY PACKAGE?

We will send you the tracking number by email right after dispatch so you can track the delivery of your package.

RETURNS POSSIBLE OR NOT?

Returns are accepted as long as they are made within 30 days of receiving the package. However, all returned items must be in perfect condition (with tags and unworn), and you are responsible for the return shipping costs. Proof of postage should then be emailed to us as proof of delivery.

FOR ANY PROBLEM

Send us an email stating your first and last name and explaining your problem.

We will try to find a solution together.